Salon Etiquette

BROW & LASH TREATMENTS

Rescheduling of Brow service, Lashes or Makeup treatment must be: MINIMUM 24 HOURS PRIOR.

CANCELLATION FEE: Failure to provide this notice will result in loss of your 50% deposit.

If you are unwell with COVID-19, to avoid a full cancellation fee or loss of deposit, you will be required to display your positive COVID-19 test result at the time of cancelling your appointment.

DEPOSITS

To secure your booking, we charge NON-REFUNDABLE deposits both online and in-house. Your deposit will be deducted from your treatment balance in salon. For all online bookings, you are required to pay a 50% deposit of the treatment cost.

Please note, if you are unwell and need to cancel last minute, to avoid forfeiting your non-refundable deposit, you will be required to display your negative COVID-19 result or close contact notification.

SALON CAPACITY

We ask that you please attend your appointment alone and refrain from bringing others, including children. This helps limit the number of people on the premises and ensures a safe environment for all clients and staff.

RESERVATIONS

In order to secure your preferred treatment date and time, we ask you to please book your appointment in advance. In instances we cannot facilitate your preferred time, our team would love to add you to our wait-list upon request.

We look forward to seeing you in salon soon.